Midland Quarry Products' business is structured and focused to meet our customers' requirements, and is dedicated to achieving total customer satisfaction. MQP sets high standards and targets throughout the Production, Technical, Sales and Customer Services departments, which are systematically reviewed to ensure that our service continues at the highest possible level. Our staff are trained with the appropriate knowledge and skills to ensure that customer requirements are understood and met from enquiry, through all aspects of the delivery process, to invoicing of the materials.
By focussing on our customers' needs and understanding what is important to them, we look to involve the whole team in a process of continuous improvement.
We realise that we rely on our staff to deliver excellent customer service/care therefore
Logistics Transport Supervisor
We will assess our success by measuring what our customers’ value.